Simply go to your customer account to generate your reward code, which will then allow you to select the available reward or rewards directly on the payment page. Please note that the reward code is valid for 90 days.

We would like to remind you that obtaining rewards is conditional upon making a new purchase on the website.

If you have one of the three statuses, you will receive free products according to your status, valid for any purchase made within 30 days of your birthday.
⚠️ Please note that the product must be added to the basket when placing the order.

Loyalty programme tiers are determined solely by the amount spent on Luxéol.com over the past 12 months.
Points earned through purchases or the various actions offered have no impact on your status. They only allow you to unlock rewards.

Points are credited 21 days after your order has been confirmed. Similarly, any status change is taken into account 21 days after your order, to allow for any returns or cancellations.

Simply go to your customer account to generate your reward code, which will then allow you to select the available reward or rewards directly on the payment page. Please note that the reward code is valid for 90 days. We would like to remind you that obtaining rewards is conditional upon making a new purchase on the website.

If you make no purchases or complete no missions for 12 months, unused points will automatically be lost and permanently removed from your customer account. To keep your points, you can convert them during their validity period or make a purchase or complete a mission.

Simply make a purchase or create a customer account, and read and accept the loyalty programme's general terms and conditions at that time.

Leaving a review on the site with a photograph is the mission that earns the most points, as it allows you to receive 40 points.

Yes, several rewards can be used in the same order, provided that the terms of use for each reward are met.

Yes, a minimum purchase amount of €1 is required to use a reward.

Yes, rewards can be combined with another promotional code.