Simply go to your customer account to generate your reward code, which will then allow you to select the available reward(s) directly on the payment page, it being specified that the reward code has a validity period of 90 days.

We would like to remind you that obtaining rewards is conditional on a new purchase on the site.

If you hold one of the three statuses, you will receive free products based on your status, valid for any purchase made within 30 days of your birthday.
⚠️ Please note that the product must be added to your basket at the time of ordering.

The loyalty programme tiers are determined solely based on the amount spent on Luxéol.com over the past 12 months.
Points earned through purchases or the various available actions have no impact on your status. They are used solely to unlock rewards.

Points are credited 21 days after your order is validated. Similarly, any status change is taken into account 21 days after your order, to allow for any returns or cancellations.

Simply go to your customer account to generate your reward code, which will then allow you to select the available reward(s) directly on the payment page, it being specified that the reward code has a validity period of 90 days. We would like to remind you that obtaining rewards is conditional on a new purchase on the site.

If you make no purchases or complete no missions for a period of 12 months, any unused points will be automatically lost and permanently deleted from your customer account. To keep your points, you can convert them during their validity period or make a purchase or complete a mission.

Simply make a purchase or create a customer account and read and accept the loyalty programme's general terms and conditions at that time.

Leaving a review on the site accompanied by a photo is the mission rewarded with the most points, as it allows you to earn 40 points.

Yes, several rewards can be used on the same order, provided that the terms of use of each reward are met.

Yes, a minimum purchase amount of €1 is required to use a reward.

Yes, rewards can be combined with another promotional code.