OUR COMMITMENTS
High-performance beauty, designed responsibly
At Luxéol, social and environmental responsibility is not a box to tick: it is a decision criterion at every stage, from formulation to manufacturing. We are certified Committed RSE by AFNOR, on the basis of the international standard ISO 26000.
CERTIFICATION
CSR Committed - AFNOR
+10 years
of hair expertise
+150
Efficacy and satisfaction
tests carried out¹
100%
Made in France
4,6/5
from +80,000 reviews²
- ISO 26000 certified
An CSR approach verified by
an independent third party, not a
marketing promise
Luxéol is certified Engagé RSE and Responsibility Europe by
AFNOR, an independent certification body, in accordance with the
international reference standard ISO 26000. This is a mark of rigour and
transparency: our commitments are audited, not merely declared.
In practice, this approach translates into five structural commitments
that guide our everyday decisions, from the selection of a supplier to the choice of packaging.
01
Reducing our environmental footprint
At every stage of the product life cycle, from formula to packaging.
02
More responsible sourcing
Raw materials selected on technical, regulatory and ethical criteria.
03
Ethical working conditions
At Luxéol as well as at our manufacturing partners.
04
Support for local initiatives
Associations, professional inclusion, causes we share.
05
Beauty that remains effective
Responsibility is never at the expense of efficacy.
PERSONALISED SUPPORT
A free diagnostic and an AI assistant on every product, so you never have to choose at random
At Luxéol, being responsible also means helping you choose the right routine from the very first time — to avoid wasting a product that isn't right for you. Both tools are completely free.
100% FREE
The Luxéol specialist
hair diagnostic
The majority of our products undergo consumer testing and/or clinical studies before going to market, to guarantee visible and measurable results — not just perceived ones
100% FREE
An AI assistant available
on every product page
Our research teams continuously improve our existing formulas and develop new solutions to meet today's — and tomorrow's — hair care needs.
OUR GUIDING PRINCIPLES
What shapes every formula, even before the first line of the specification sheet
Four non-negotiable principles define the way we create, innovate and care for hair.
Efficacité prouvée
La majorité de nos produits
est soumise à des tests
consommateurs et/ou des études cliniques
avant commercialisation, pour garantir
des résultats visibles
et mesurables — pas seulement ressentis
Innovation responsable
Nos équipes de recherche améliorent
en continu nos formules
existantes et développent de
nouvelles solutions pour répondre
aux besoins capillaires
d'aujourd'hui — et de demain.
Nos formules
Cosmétiques formulés selon
un cahier des charges interne
strict : sans silicones, sans
tensio-actifs sulfatés, majorité
d'ingrédients d'origine naturelle.
Compléments alimentaires à base de
plantes, vitamines et
minéraux sélectionnés.
Fabrication française
La majorité de nos produits sont
développés et fabriqués en France,
dans des sites que nous connaissons
et suivons — pas des sous-traitants
anonymes à l'autre bout du monde.
La preuve par les chiffres,
pas seulement par les mots
+150
tests produits au total¹
(études cliniques, tests
d'usage, tests ex vivo)
+100
tests consommateurs
réalisés en conditions
réelles d'usage
+20
études cliniques rigoureuses
sur nos best-sellers
100%
Made in France¹
à l'exception du
soin ongles et spécial
volume
OUR CUSTOMER COMMITMENT
Tried at home, with no risk whatsoever
We are so confident in the effectiveness of our products that we let you judge for yourself, at home, in real conditions. If they don't suit you, we'll refund you — with no hidden conditions.
- Full refund³
- No justification required
- A responsive customer service team, based in France
La garantie commerciale "satisfait ou remboursée" ne s'applique pas aux produits achetés dans le cadre d'un Abonnement.
SUPPORT FOR ASSOCIATIONS
Causes we champion because we share their values
Our commitments don't stop at the formula. We provide lasting support to three organisations, on the ground.
ENVIRONMENT
Depolluting ports with Coiffeurs Justes
Our commitment funds the manufacture and installation of hair booms capable of depolluting the equivalent of 1 million litres of hydrocarbons in seaports and river areas.
Partner since January 2024
HEALTH SOLIDARITY
Wigs for people with cancer
With Fake Hair Don't Care, we funded for one year the equivalent of the salary of a wig-maker responsible for crafting wigs from hair donations.
2024 commitment, over one year
PROFESSIONAL INTEGRATION
A lasting partnership with ESATITUDE Antibes
We regularly entrust missions to this work-based support establishment, which promotes the professional integration of people with disabilities.
Partner since 2015
A French brand that proves what it claims
150 tests, 20 clinical studies, an RSE label audited by AFNOR
and three active association partnerships: our commitments
are reflected in the figures as much as in the formulas.