OUR COMMITMENTS
High-performing beauty, designed responsibly
At Luxéol, social and environmental responsibility is not a box to tick: it is a decision criterion at every stage, from formulation to manufacturing. We are certified Engagé RSE by AFNOR, based on the international standard ISO 26000.
CERTIFICATION
Engagé RSE - AFNOR
+10 years
of hair care expertise
+150
Efficacy and satisfaction
tests conducted¹
100%
Made in France
4.6/5²
from +80,000 reviews²
- ISO 26000 Certified
A CSR approach verified by
an independent third party, not a
marketing promise
Luxéol is certified Engagé RSE and Responsibility Europe by
AFNOR, an independent certification body, in accordance with the
international reference standard ISO 26000. This is a mark of rigour and
transparency: our commitments are audited, not merely declared.
In practice, this approach translates into five structural commitments
that guide our everyday decisions, from the selection of a supplier to the choice of packaging.
01
Reducing our environmental footprint
At every stage of the product life cycle, from formulation to packaging.
02
More responsible sourcing
Selection of raw materials based on technical, regulatory and ethical criteria.
03
Ethical working conditions
At Luxéol and at our manufacturing partners.
04
Support for local initiatives
Associations, professional integration, causes we share.
05
Beauty that remains high-performing
Responsibility is never at the expense of efficacy.
PERSONALISED GUIDANCE
A free diagnostic and an AI assistant on every product, so you never choose by chance
At Luxéol, being responsible also means helping you choose the right routine first time — to avoid wasting a poorly suited product. Both tools are entirely free.
100% FREE
The specialist hair diagnostic
by Luxéol
The majority of our products undergo consumer tests and/or clinical studies before going to market, to guarantee visible and measurable results — not just perceived ones
100% FREE
An AI assistant available
on every product page
Our research teams continuously improve our existing formulas and develop new solutions to meet the hair care needs of today — and tomorrow.
OUR GUIDING PRINCIPLES
What shapes every formula, even before the first line of the specification
Four non-negotiable principles define the way we create, innovate and care for hair.
Proven efficacy
The majority of our products
undergo consumer tests
and/or clinical studies
before going to market, to guarantee
visible
and measurable results — not just perceived ones
Responsible innovation
Our research teams continuously improve
our existing formulas
and develop new
solutions to meet
today's hair care needs
— and tomorrow's.
Our formulas
Cosmetics formulated according to
a strict internal specification:
silicone-free, sulphate surfactant-free,
majority of ingredients of natural origin.
Food supplements based on
plants, vitamins and
selected minerals.
French manufacturing
The majority of our products are
developed and manufactured in France,
at sites we know
and monitor — not anonymous subcontractors
on the other side of the world.
Proof in numbers,
not just in words
+150
product tests in total¹
(clinical studies, usage
tests, ex vivo tests)
+100
consumer tests
conducted under real-life
conditions of use
+20
rigorous clinical studies
on our best-sellers
100%
Made in France¹
with the exception of the
nail care and special
volume treatment
OUR CUSTOMER COMMITMENT, SATISFIED OR REFUNDED
Tested at home, with absolutely no risk
We are so confident in the efficacy of our products that we let you judge for yourself, at home, under real conditions. If they do not suit you, we refund you — with no hidden conditions.
- Full refund
- A responsive customer service, based in France
The "satisfied or refunded" commercial guarantee does not apply to products purchased as part of a Subscription.
SUPPORT FOR ASSOCIATIONS
Causes we champion because we share their values
Our commitments do not stop at the formula. We provide lasting support to three organisations, on the ground.
ENVIRONMENT
Depolluting ports with Coiffeurs Justes
Our commitment funds the manufacture and installation of hair booms capable of depolluting the equivalent of 1 million litres of hydrocarbons in maritime ports and river areas.
Partner since January 2024
HEALTH SOLIDARITY
Wigs for people with cancer
With Fake Hair Don't Care, we funded for one year the equivalent of a wig-maker's salary, tasked with making wigs from donated hair.
Partner since January 2024
PROFESSIONAL INTEGRATION
A lasting partnership with ESATITUDE Antibes
We regularly entrust assignments to this work-assistance establishment, which supports the professional integration of people with disabilities.
Partner since 2015
A French brand that proves what it claims
150 tests, 20 clinical studies, an RSE label audited by AFNOR
and three active charitable partnerships: our commitments
can be read in the figures just as much as in the formulas.
