OUR COMMITMENTS
Effective beauty, responsibly designed
At Luxéol, social and environmental responsibility is not a box to tick: it is a criterion that guides our decisions, from formulation to manufacturing. We have been awarded the Engagé RSE label by AFNOR, based on the international ISO 26000 standard.
CERTIFICATION
Committed to CSR - AFNOR
10+ years
of haircare expertise
+150
Efficacy and satisfaction
tests carried out¹
100%
Made in France
4.6/5²
based on 80,000+ reviews²
Awarded an RSE label based on the ISO 26000 framework
A CSR approach verified by
an independent third party, not a
marketing promise
Luxéol has been awarded the Engagé RSE label by AFNOR, an independent certification body whose assessment framework is based on the international ISO 26000 standard. Luxéol is also a member of the European Responsibility Europe network.
In practice, this approach is built around five guiding principles.
01
Our environmental approach
We aim to reduce our impact at every stage of the product life cycle, from formulation to packaging.
02
More responsible sourcing
Selection of raw materials based on technical, regulatory and ethical criteria.
03
Ethical working conditions
At Luxéol and with our manufacturing partners alike.
04
Supporting local initiatives
Charities, employment inclusion, causes we share.
05
Beauty that still delivers results
Responsibility does not come at the expense of effectiveness.
PERSONALISED SUPPORT
A free hair assessment and an AI assistant for every product, so you never have to choose at random
At Luxéol, being responsible also means helping you choose the right routine first time round – to avoid wasting a product that is not suited to you. Both tools are completely free.
100% FREE
The specialised Luxéol
hair diagnosis
Most of our products undergo consumer tests and/or clinical studies before being marketed, to guarantee visible and measurable results — not just results you can feel
100% FREE
An AI assistant available
on every product page
Our research teams continuously improve our existing formulas and develop new solutions to meet today's — and tomorrow's — haircare needs.
OUR GUIDING PRINCIPLES
What shapes every formula, even before the first line of the specifications
Four non-negotiable principles define how we create, innovate and care for hair.
Proven effectiveness
Most of our products
undergo consumer testing
and/or clinical studies
before being marketed, to guarantee
visible
and measurable results — not just perceived ones
Responsible innovation
Our research teams continuously improve
our existing
formulas and develop
new solutions to meet
today’s — and tomorrow’s —
haircare needs.
Our formulas
Cosmetics formulated according to
strict internal specifications:
silicone-free, free from
sulphated surfactants, with a majority
of naturally derived ingredients.
Food supplements made with
selected plants, vitamins and
minerals.
Made in France
Most of our products are
developed and manufactured in France,
at sites we know
and monitor — not anonymous
subcontractors on the other side of the world.
Proof in the numbers,
not just in words
+150
product tests in total¹
(clinical studies, usage
tests, ex vivo tests)
+100
consumer tests
conducted under real
conditions of use
+20
rigorous clinical studies
on our best-sellers
100%
Made in France¹
except for nail care
and the special
volume range
OUR CUSTOMER COMMITMENT: SATISFIED OR YOUR MONEY BACK
We are so confident in the effectiveness of our products that we let you judge for yourself, at home, in real-life conditions. If they are not right for you, we will refund you, with no hidden conditions.
- Full refund
- Responsive customer service, based in France
The "satisfied or your money back" commercial guarantee does not apply to products purchased as part of a Subscription.
SUPPORTING CHARITIES
Causes we champion because we share their values
Our commitments go beyond the formula. We provide long-term support to three organisations working in the field.
ENVIRONMENT
Cleaning up ports with Coiffeurs Justes
Our commitment funds the manufacture and installation of hair booms capable of removing the equivalent of 1 million litres of hydrocarbons from seaports and river areas.
Partner since January 2024
HEALTH SOLIDARITY
Wigs for people affected by cancer
With Fake Hair Don't Care, we funded for one year the equivalent of the salary of a wigmaker responsible for making wigs from donated hair.
Partner since January 2024
EMPLOYMENT INCLUSION
A lasting partnership with ESATITUDE Antibes
We regularly entrust assignments to this supported employment organisation, which helps people with disabilities into work.
Partner since 2015
A French brand that proves its claims
150 tests, 20 clinical studies, an AFNOR-audited CSR label and three active charity partnerships: our commitments
are reflected in the figures as much as in the formulas.
