Here are the delivery times for our different destinations:
Mainland France:
24 to 48 working hours for express delivery
3 to 4 working days for standard home delivery
2 to 5 working days when using collection point delivery
Switzerland:
Please allow 7 to 10 working days for standard delivery.
Belgium:
For standard delivery, please allow between 7 and 10 working days.
French overseas departments and territories:
Please allow 10 to 15 working days for deliveries to French overseas departments and territories.
Other EU countries:
Standard deliveries to other European Union countries generally take 7 to 10 working days.
Canada:
For standard delivery to Canada, please allow 3 to 4 days.
Once your order has been dispatched, you will receive an email containing your order tracking number.
Which carriers do you use?
Our carriers in mainland France are as follows:
Home delivery: Colissimo or Colis Privé
Collection point delivery: Mondial Relay
Express delivery: Chronopost
Other destinations:
Delivery to French overseas departments and territories: Colissimo
Delivery to Spain: Mondial Relay home delivery
Delivery to Canada: DHL
Delivery to other countries: Delivingo
What are the delivery charges?
STANDARD DELIVERY:
Collection point delivery in mainland France costs €3.90. It is free for orders over €29.
Home delivery in mainland France costs €5.90. It is free for orders over €59.
EXPRESS DELIVERY:
Chronopost Express collection point delivery, delivered the day after dispatch: €7
Chronopost Express home delivery for just €14.90 postage!
Delivery to French overseas departments and territories (DROM-COM): €7.
Delivery to Canada: €20.
Delivery is free for all orders of €120 or more.
Finally, for delivery to a European Union country (Germany, Luxembourg, Belgium, Spain, Italy, Portugal) or Switzerland, a €5.90 delivery charge will apply to all orders under €59.
Delivery is free for all orders of €59 or more.
Can I have my order delivered abroad?
Yes! Most Luxéol products can be delivered to the following destinations:
Mainland France, Corsica, French overseas departments and territories (DROM-COM);
Principality of Monaco - Belgium - Switzerland - Luxembourg - Spain - Italy - Portugal - Germany - Canada.
When will my order be dispatched?
Within a maximum of three (3) working days, to the postal address provided when placing your order.
How long is my parcel kept at a collection point?
5 to 10 working days from the date the parcel arrives at the collection point. However, please note that this period may vary from one collection point to another. We recommend checking the information provided by the carrier or contacting the collection point directly for information on how long your parcel will be held. Some collection points may also offer options to extend the holding period for an additional fee.
Luxéol is committed to a corporate social responsibility (CSR) approach assessed by an independent third party (AFNOR’s Engagé RSE certification). From formulation to manufacturing, we focus on our products’ ingredients, natural origin and performance.
For your health, eat at least five portions of fruit and vegetables a day - www.mangerbouger.fr
Food supplements should be used as part of a healthy lifestyle and should not be used as substitutes for a varied and balanced diet. Luxéol is a brand of food supplements and cosmetic products, primarily for hair and skin. Individual results may vary.
Information may change; read product labels carefully before use.
¹: 150+ product tests: Total number of products tested by Luxéol (clinical studies, user trials and ex vivo tests) across all products developed as at 18/06/2026. 100+ consumer tests as at 18/06/2026. Products counted individually, including when several products were evaluated in the same study. Cosmetics and food supplements 100% made in France, except for the nail treatment and special volume treatment. Free from sulphate surfactants.
²: Total number of Luxéol consumer reviews recorded as at 08/04/2026: 83760, from all sources (luxeol.com and third-party platforms).
⁴: AUTUMN: Autumn promotion. One free leave-in conditioner with purchases of €50 or more, after discounts. Offer valid until 26 November 2026 (while stocks last).
**: Average rating based on our customer reviews on luxeol.com and Google as at 13/05/2026.